Customer Support Starter Pack

客户服务 $15 作者：SysPrompt Team · 上架于 2026-10-09

关于这个包

This pack is for solo founders and tiny teams who are about to put an AI agent — or an AI drafting workflow — in front of real customers for the first time. It covers the four ticket types that make up the bulk of a small store's support volume. The refund resolver handles return and refund requests against your stated policy, with hard rules on when to escalate instead of negotiate. The shipping responder answers where-is-my-order messages from tracking data without inventing delivery dates. The complaint de-escalation prompt is for the angry messages: it produces replies that acknowledge the problem, take ownership where appropriate, and move toward a concrete remedy without groveling or arguing. The triage router sits in front of everything else, sorting incoming tickets into the right queue with a priority and a one-line reason, so nothing urgent rots at the bottom of the inbox. Each prompt is deliberately short — these are starter templates you adapt, not a finished helpdesk. Fill the variables with your real policy numbers before the first run; the prompts will produce visibly generic output if you leave placeholders vague, and that is intentional. Known limitations: the prompts do not know your actual policies, carrier contracts, or local consumer-protection law — you must encode those in the variables and review the escalation triggers against your jurisdiction. They write in English. And no prompt replaces a human for legal threats, safety issues, or chargebacks; the escalation rules push those to you by design.

包内内容

以下为各条 prompt 的标题与摘要；完整正文、变量与使用说明在购买后解锁。

常见问题

「Customer Support Starter Pack」prompt 包是什么？

Four compact system prompts covering the core support queue: refunds, shipping inquiries, angry-customer complaints, and ticket triage to the right queue. It contains 4 prompts by SysPrompt Team, sold as a one-time purchase.

购买后如何获取 prompt 正文？

Right here on this page: after checkout you are redirected back and the full prompt bodies unlock in place, each with a copy button. The purchase is tied to your account — revisit this page while signed in and the content is always there.

如果这个包对我没用怎么办？

Every pack carries a 14-day no-questions-asked refund — email hello@sysprompt.com. A refund revokes access immediately.